6 Senior Care Consumer Advocacy Groups To Know

There are many consumer advocacy groups both on a state and national level whose mission is to protect the rights and benefits of seniors or anyone who requires long-term care.  They are:

Health Information, Counseling, and Advocacy Program (HICAP): An independent resource established by the California Department of Aging that provides free counseling and advice about Medicare and healthcare insurance options to senior citizens.  To find counseling services in your area go to: www.cahealthadvocates.org/HICAP/

The Consumer Consortium on Assisted Living (CCAL): A national nonprofit organization dedicated to addressing the needs and rights of assisted living patients, their families and their caregivers. CCAL assists consumers with education about their choices for assisted living environments.  www.ccal.org

American Health Care Association (AHCA): The nation’s largest association of long term and post-acute care providers.  They advocate for quality care and services for frail, elderly and disabled Americans. Their mission is to improve service and administration of nursing homes. www.ahcancal.org

California Advocates for Nursing Home Reform (CANHR): A statewide nonprofit 501(c)(3) advocacy organization, is committed to improving the choices, care and quality of life for long term care patients. Their mission is to educate and support consumers and advocates regarding their legal rights and be a voice long term care reform and humane alternatives to institutionalization.  www.canhr.org/

The National Consumer Voice for Quality Long Term Care (NCCNHR):  Formerly the National Citizens’ Coalition for Nursing Home Reform, NCCNHR is a national nonprofit organization of consumers and advocates dedicated to improving care for residents of nursing homes and other long-term care facilities.  www.nccnhr.org/

Long-Term Care Ombudsman: An ombudsman is an advocate for residents of nursing homes, board and care homes and assisted living facilities. They provide information about how to find a facility and what to do to get quality care. Under the federal Older Americans Act, every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long-term care system. To locate state agencies and citizen advocacy groups by state:  http://www.ltcombudsman.org/ombudsman

To find additional U.S. government information regarding senior consumers, go to http://www.usa.gov/Topics/Seniors/Consumer.shtml

Photo credit: ktylerconk

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    [...] 6 Senior Care Consumer Advocacy Groups To Know — Inside Elder Care [...]

  • Barbie Nemeth

    Can you please look at this web-page and see if there is anything you can do to help the Chism children save their father?


  • Barbie Nemeth

    Can you please look at this web-page and see if there is anything you can do to help the Chism children save their father?


  • Mary Grace

    I would like to know who would help in a matter where staffing at a particular housing complex like The Enclave pick on the older generation and threaten them with extra fees and fines. One lady was told who is in a power chair, that if she left trash bags again at the steps of the dumpster she would get a fine of 25.00.  I was fined because some brush and weeds were put down by the side of the pond, which I knew would rot and help the eco system, but I have been charged 25.00 , when their lawn care people failed to do their job. Is the fair?
    I think Not.

    Who can help with matters like this. Because when you try and talk to the two particular individuals they make you sound stupid. PLEASE SOME ONE HELP… Im a senior and I am so tired of the younger generation having no respect for the elder.

    Mary Grace

  • http://www.insideeldercare.com/legal-financial/families-first-line-of-defense-in-elder-abuse/ First Line of Defense in Elder Abuse

    [...] an investigation can be made (for more information on agencies related to nursing home care look here). In some cases, calling the local police department may also make sense. In any case, making [...]

  • Curtis Akesson

    Dear Mam,

    Go up the chain of command and tell them your concerns. Keep going up the chain of command until you get the response you want. Or get a relative to talk with the chain of command. You can also get some advice by going to ‘JustAnswer.com’ and ask one of the professionals in ‘Elder care’ law what will work. However they may charge a slight charge for the answer, but many times it is less than a lawyer. I don’t think a place can charge you fees such as that because that is what their custodian department is for.
    I hope this helps.

  • Janms

    How can you possibly list the American Health Care Assoc. as a consumer advocacy group? They are the trade organization for the greedy nursing home industry and lobby our legislators to ignore the poor care that many of our frail elderly receive as a result of their profit first operations.

  • http://www.smartbugmedia.com/ Ryan Malone – SmartBug Media


    Thanks for the comment. Do you have some citable data to support your claim?

  • http://www.rcfereform.org RCFEreformorg

    A new consumer advocacy, policy and watchdog organization to the California stage is Consumer Advocates for RCFE Reform (CARR) http://www.rcfereform.org. CARR is a 501(c) organization dedicated to improving resident care in assisted living facilities by educating consumers and increasing industry accountability. CARR is the ONLY place where you can see extensive public records, including compliance histories civil penalties and more on California assisted living facilities. In August 2014, CARR sponsored and was happy to have Governor Brown sign its bill, AB 1523 which will require all California assisted living facilities to carry liability insurance in minimum amounts of $1M per occurrence, and $3M in the aggregate, effective 7/1/2015.

  • pamie

    If the the elder have 4 children and only one keep trying to shoulder all the expenses can he/ she can legally request for all her siblings to help her financially for their mother care health provider salary?

  • ItsMeMaven

    Contact your state’s attorney general’s office and file a complaint. Most AG offices have a Health Care Bureau that handles this type of complaint.

  • hora

    You right, are so much abuse and fraud in USA, thank to Dems politic and rules.A worse of worse are How discriminate senior in all City and County where in powers, Master of lie and corruption.It come a time where all Dems be will prosecute and jail.

  • hora

    For now are not any help, Dems not respect older, let won destroy, we are good for vote only.You don’t another history, my family give first a shelter, and now abuse me and won move, but I no have housing,I am ahead family and put my out like garbage and Adult Services not help. Be sure a voter, never vote for any liberals in any public office, and new generation learn from liberals and are liberals.
    My own son 38, simple treat me like garbage, he are a boss, only can doing are tolerate or die.

  • hora

    Don’t waste a time, be will direct you to some who you was talk, and funny in your face.

  • http://www.bartleyhealthcare.com/ Brett Farley

    I am glad to know that these groups are out there supporting the rights of elderly and senior citizens. Our grandparents should not be overlooked or underrepresented because of their age.