Leaders in Elder Care: Michele Nuzzo, Midlife Transitions and Retirement Coach

Every one of us goes through transitions in our lives.  Sometimes, external factors such as caregiving impacts our ability to get through those transitions smoothly.  And if caregiving isn’t enough, a stress of coming retirement can really put you out of alignment.

In this Leaders in Elder Care interview, we meet Michele Nuzzo.  Michele is midlife transitions and retirement coach – someone who can help you get untuck when you are least able to make progress.   What I really like about Michele’s approach to coaching is her use of time-tested assessment tools as part of her care.  These tools are objective, disarming people who might otherwise be defensive or reluctant to open up to new ideas.  Michele has a very soothing demeanor which is a perfect fit for a coach.

Congratulations to Michele for being a Leader in Elder Care.

About Michele Nuzzo

Midlife Transitions and Retirement Lifestyle Coach Michele A. Nuzzo is the founder of Midlife Menu. Michele empowers baby boomers to find their own path to a more conscious and joyful life as they juggle careers, caregiving and planning for retirement. She inspires them to reinvent themselves and ignite the spark of passion and purpose in their second act of life. On a personal level, she has been involved with chronic and acute caregiving issues for more than 15 years.

Michele is a certified life coach and a certified retirement coach. She earned her life coaching certification from Coach Training Alliance. She is also certified by Retirement Options to administer and interpret their proprietary assessment tools, the Retirement Success Profile® and LifeOptions Profile®.

Michele graduated from UCLA with a bachelor’s degree in English literature, a paralegal certificate, and a designation in journalism with a specialization in print journalism.

She also earned a master’s degree in clinical psychology from Pepperdine University. Before launching her coaching practice and freelance writing career, Michele served as a human resources representative /senior benefits and policies adviser for a major corporation and as director of development and communications for several nonprofit organizations.

Contact Information

To learn more, visit http://www.midlifemenu.com

Follow Michele on Twitter at http://twitter.com/michelenuzzo

LinkedIn: http://www.linkedin.com/in/michelenuzzo

Facebook: http://www.facebook.com/michelenuzzo

Leaders in Elder Care: Shawn Bloom, the PACE Alternative

For those of you who are not familiar with the PACE alternative of care, you will find this model very interesting.  PACE is one of the alternative models of care that is funded by Medicare and take a unique financial approach.  As you will learn in the interview with Shawn Bloom, president and CEO of the National PACE Association, PACE programs are financially motivated to following preventative paths of cafe – a unique occurrence in health care today. This incentive forces PACE Centers to take more of a 360-degree view of care than many care models available.

Shawn’s Description of the PACE Model

Programs of All-inclusive Care for the Elderly (PACE) are innovative because they provide continuous care and services offering individuals eligible for nursing home care the option of continuing to live in the community. Because these health care costs are traditionally paid for through the Medicare and Medicaid programs and out of people’s pockets, access to a comprehensive system of care that encompasses preventive, primary, acute and long term care is usually not possible. One key to the PACE model is the combining of dollars from different funding streams in order to deliver a comprehensive set of services focused on the health and well-being of the individual.

Because PACE delivers care differently from traditional long term care providers, it can be difficult to understand how all the elements of the program work together. For example, the public may be mostly aware of the PACE program’s vans that provide transportation to PACE participants.  Policy makers may view PACE as a program that integrates Medicare and long term care funding in a way that saves taxpayer dollars while providing more effective care. PACE participants and their family members might see the PACE center that they attend as the central part of the program. But it is the combination of the different components of the PACE model, including the work of the interdisciplinary team, that results in care and services that are tailored to the individual needs of each PACE participant.

What is PACE?

The ability to coordinate the care of each participant enrolled in PACE is key to the model. PACE programs coordinate and provide all needed preventive, primary, acute and long term care services so that their participants can continue living in the community. To understand how PACE works, it is important to learn about the components of PACE that enable it to respond to the unique needs of each participant enrolled in the program.

Interdisciplinary Teams: Teams comprised of physicians, nurse practitioners, nurses, social workers, therapists, van drivers, aides and others — meet regularly to exchange information and solve problems as the conditions and needs of PACE participants change. Through interdisciplinary teams, the viewpoints of different disciplines are brought together, and information gained through interaction with the PACE participants over time and in different settings is shared. This approach empowers those involved and allows more information to be available at the critical points when decisions are being made.

Capitated Payment Arrangements: PACE receives a monthly capitated payment (i.e., a lump sum from Medicare combined with Medicaid or a participant’s private pay resources that is used to pay for a variety of comprehensive services) and is responsible for the care their participants need. As such, the financial interests of the PACE program and the care needs of the persons they serve are aligned in a unique way. Regardless of whether needed services would be reimbursed under traditional fee-for-service Medicare and Medicaid, PACE provides a comprehensive set of preventive, primary, acute and long term care services that are specifically tailored to the needs of each PACE participant to help them avoid hospital or nursing home placement to the greatest extent possible. The program is designed to closely monitor participants for even subtle changes in needs, which if left unattended could lead to costly acute care episodes.

For example, a Medicare beneficiary shows up at the emergency room every month to be treated for skin infections caused by flea bites. The traditional, fragmented care delivery system would have trouble addressing the root cause of her condition and might just keep treating the patient’s flea bites. For a PACE enrollee, the team, with input from social workers, home health aides and drivers who have been in her home, may decide to fumigate her home and provide a flea dip for her pet. This flexibility can produce more cost effective solutions and a higher quality of life than prescribing costly medications or continually hospitalizing an individual.

PACE Centers: PACE participants regularly attend the PACE center on an average of three days per week. This center includes a health clinic with an on-site physician and nurse practitioner, physical and occupational therapy facilities, and at least one common room for social and recreational activities.  Unlike fee-for-service Medicare and Medicaid programs, PACE has the flexibility to provide services such as occupational and physical therapies even when the goal is to maintain or slow the decline of an ability — not to cause measurable improvement. Because PACE participants have regular contact with primary care professionals who know them well, slight changes in their health status or mood can be immediately addressed.

Transportation: Transportation for PACE participants is another covered benefit. Transportation is critical to the implementation of the care plan. It is a key way in which PACE supports families who are providing care for their loved ones. Transportation is provided not only to and from the day center, but also to other appointments. Providing transportation also places a driver, who has been trained to observe cues, in the home of the PACE participant. Drivers can then report these cues that may signal a change in health status or other changes that should be monitored.

About Shawn Bloom

Shawn Bloom is the President and CEO of the National PACE Association (NPA), an organization that represents 71 operating PACE sites and approximately 40 additional health care organizations in various stages of PACE site development.  Since joining NPA in (1999), the number of PACE locations has grown to serve over 17,000 participants around the Nation. Shawn has served as the Principal Investigator for many PACE-related grant supported efforts and his leadership has played an instrumental role in not only the growth of PACE, but health care policy reform in general. Shawn frequently speaks on behalf of PACE and health care policy topics at aging forums and numerous federal, state and local provider conferences.  With over 25 years in the elder and health care industries, Shawn is a well-known expert with National and local media and frequently is called to testify before state and federal policymakers.

Prior to assuming the role of President and CEO with NPA, Shawn spent 5 years as the Executive Director of the Missouri Association of Homes for the Aging (MoAHA), which represented over 100 not-for-profit long-term health care and housing facilities in the state of Missouri.  Shawn previously worked in the Policy and Governmental Affairs Division of the American Association of Homes and Services for the Aging (AAHSA), a Washington, D.C.-based trade association that represents approximately 6000 providers of long-term health and housing services for the aging.

Shawn received his B.S. in biochemistry and gerontology from Kansas State University and completed his M.S. coursework in long term care at the University of North Texas, Center for Studies in Aging.  Shawn began his career in the elder and health care industries early in life, working as a nursing home Certified Nurse Aide in high school and college.

Contact Information

PACE Information for Consumers

National PACE Association
801 N. Fairfax Street, Suite 309
Alexandria, VA 22314
info@npaonline.org
Phone 703/535-1565
Fax 703/535-1566

Leaders in Elder Care: Karen Love, Master Collaborator for Excellence in Assisted Living (Podcast)

In this Leaders in Elder Care interview, I am proud to introduce Karen Love.  Karen is the founder of the Consumer Consortium on Assisted Living and the managing director for the National Center for Excellence in Assisted Living.  I’ve followed Karen’s work for over 6 months since we first met and I have been so impressed by her vision for a better assisted living.  She is also active in the Pioneer Network and has committed her career to improves the lives of assisted living residents and their families.

What stands out about Karen is her laser focus on the belief that collaboration is one of the most effective tools for solving problems.  She has applied this line of thinking to elder care and her accomplishments all well deserving of the recognition. Whether you are a family member or industry professional, you’ll enjoy this interview.

About Karen Love

Karen Love is a former speech pathologist and long-term care administrator with more than 25 years experience in aging services.  Through her company, Pathways to Care, Karen works as a consultant and educator.  Besides a commitment to identify and promote effective evidence-based practices to enhance practices in aging services, she has a passion for quality dementia care.  She innovated a nationally-recognized program utilizing Montessori-based principles to improve physical function and psychosocial well-being for elders and individuals with disabilities known as therapeutic engagement.

Karen serves as the managing director for the national Center for Excellence in Assisted Living (CEAL).  CEAL is a national organization of diverse assisted living stakeholder organizations including the Alzheimer’s Association, AARP, AAHSA, the National Center for Assisted Living, and the Pioneer Network among others that champions the belief that better outcomes can be achieved through true collaboration.

Contact Information

Consumer Consortium on Assisted Living

Center for Excellence in Assisted Living

Leaders in Elder Care: Phil Parker Tells the Story of Grandpa Does Grandma – The ABCs of Senior Sex [Podcast]

My Leaders in Elder Care interview with Phil Parker, author of the recently published “Grandpa Does Grandma – the ABCs of Senior Sex“, was a lot of fun.  While the title of the book is racey by design, the book gets to the heart of what calls a major problem – the loss of intimacy among seniors.

Phil (Grandpa) and his wife Bonnie (Grandma) are really warm people, and you can tell they have a wonderful relationship.  Having read the book, despite some odd looks at a few restaurants, I think you’ll enjoy the interview.

Phil Tells Us About Grandpa

He’s been hired, fired, acquired, merged, purged, downsized, rightsized but never capsized  and suddenly he’s a sexy senior!

Phil served his country as a Naval Officer, has socialized at the White House and has been called a world-class photographer. He was a Golden Gloves boxer, a collegiate golfer, and has coached soccer, basketball and Little League baseball. In his spare time he was a volunteer fireman.

Grandpa is an energizing speaker and author who, through his own experiences, shares with his audiences how to discover the possibilities before them and the potential within them.

His first book, Kiss Yourself Hello! ~ A Journey From A Life of Business to the Business of Life, encourages individuals to evaluate where they are in their personal and professional lives.

In addition to enjoying life with Grandma, Phil pursues his love of photography through his company “Cheap Shots,” aspires to become an accomplished drummer and loves to travel whenever the opportunity presents itself.

Phil is a former member of the National Speakers Association and the National Speakers Association of Georgia. He served as a business consultant and fundraiser for the Atlanta Para Olympic Organizing Committee.

He shares his life with Grandma in Atlanta, Georgia.

Grandpa Does Grandma Book Cover

Phil Tells Us About Grandma

She is a speaker/author and a multi-dimensional entrepreneur with a background in education, publishing, franchise development, mentorship and community development.

Her articles on owning your own business and entrepreneurship have appeared in publications including: Wealth Building, Home Business Magazine, Business to Business and Entrepreneur’s Start Ups”.

Bonnie is the CEO/Founder of The Joy of Connecting®, a national women’s organization that supports entrepreneurs, professionals and female business owners.

The author of “Walk In My Boots~The Joy of Connecting and Y.O.U.~Set a New Standard For Being Human“, Grandma invites her audiences to journey with her through her presentations and interactive workshops.

In 2002 Bonnie received The Athena Award ~ an honor designed to acknowledge women of leadership in cities throughout the United States.

In September 2005 she was honored by the Women’s Leadership Exchange, a New York based organization, as an Influential Woman of Georgia and currently serves on their advisory board.

She shares her life with Grandpa in Atlanta, GA.

Contact Information

phil@philparker.com

www.GrandpaDoesGrandma.com

Leaders in Elder Care: Sara Terry Drives the Vision of Optimum Life for Brookdale Senior Living [Podcast]

Sara’s Description of Optimum Life

The key to aging well is living well. That is the purpose of Optimum Life®. Available only at Brookdale Senior Living communities, the Optimum Life program helps residents balance their lives in key areas, or “dimensions of wellness.” It’s active senior living at its best.

Dimensions of Optimum Life

  • PURPOSEFUL, opportunities to make a difference by contributing to those around you
  • SPIRITUAL, nurture your soul through traditional religious services as well as non traditional programs that lift your spirit
  • EMOTIONAL, find joy in each day through fun and lively Celebrations events that bring new possibilities to each day
  • SOCIAL, enjoy the company of neighbors and friends to stimulate the heart and mind and bring better health
  • INTELLECTUAL, new things to learn are abundant through classes, book discussions, new hobbies and much, much more
  • PHYSICAL, join in the Movement is Medicine class to enjoy the benefits of daily exercise. Innovative Senior Care provides proactive help to prevent physical decline

As a Brookdale resident, the choice is yours to take advantage of any of the wide range of opportunities available to you. Each area of Optimum Life contributes to optimal health, wholeness and life fulfillment.

Through Optimum Life, Brookdale provides the mechanism for exceptional senior living. By pursuing Optimum Life with vigor and purpose, our residents can live balanced and fulfilling lives in the comfort of a Brookdale Senior Living community. It’s optimal senior living at its very finest.

About Sara Terry

Sara is the Vice President of Optimum Life® for Brookdale Senior Living. Brookdale Senior Living owns and operates over 550 senior living communities through out the United States. Optimum Life® is Brookdales’ trademarked health and wellness program for their residents and associates. The communities offer independent and assisted living as well as Alzheimer’s/Dementia, Skilled Nursing and Rehabilitation services through their therapy program, Innovative Senior Care. Sara has served in this role since 2003. She has had a long career in senior living-starting in 1985 and has served in operational and health care roles. She oversees all programming and health and wellness programs for the residents and associates of BSL. Brookdale is known for leading the industry in creative, dynamic, and award-winning programs including Celebrations, MyTIME Clubs, Movement is Medicine, and Cross Train Your Brain.

Sara reports directly to John P. Rijos, Chief Operating Officer and Co-President. She serves on the Executive Board of Glamour Gals, a non-profit organization that provides make-overs to residents in senior living communities. Sara has a degree in Health/Physical Education from University of Wisconsin-Platteville. Her outside interests include sailing, public speaking, and swimming. She is married to Dave Terry; they have three children, Patrick Mahoney, Deanna Terry, and Rachel Terry.

Contact Information

Sara can be reached by visiting the Brookdale website or by email at sterry@brookdaleliving.com.  You can learn more about Brookdale’s Optimum Life program by visiting the Brookdale web site.

Podcast: Leaders in Elder Care – Dr. Richard Taylor on Alzheimer’s- The Farthest Thing From the Long Goodbye

UPDATE: Thank you everyone for your support for promotion of the Leaders in Elder Care Series. I had many, many requests to integrate the series into Inside Elder Care.  I’m kicking it off with on my my favorites, so enjoy!

Once in a while, you have the unique pleasure of meeting someone that just stuns you.  While it is certainly their words that enter your ears, it is their demeanor that ignites their message.  For me, Richard Taylor is one of the people.  For me, Richard Taylor is nothing short of a hero.

There are volumes written about Alzheimer’s and other forms of dementia, but I’ve yet to find one that delivers its message with the character and courage that Richard does.  In our interview, Richard conveys such courage and leadership in his battle with Alzheimer’s that it has fundamentally changed the way I think about the disease.

This interview is a bit longer than our others (45 mins), but I highly recommend it for families grappling with dementia.  I also consider it a “must list” for people who have yet to spend much time with people affected dementia.  Enjoy!

How Richard Describes Himself

Richard Taylor, a retired Psychologist, was diagnosed with Alzheimer’s-type dementia in 2001 at the age of 58. Now 65, he is a champion for individuals with early-stage and early-onset Alzheimer’s disease, and author of the book Alzheimer’s from the Inside Out (Health Professions Press, 2006). He serves on the board of the Houston and Southeast Texas chapter of the Alzheimer’s Association and has started over 50 chat rooms worldwide for people with Alzheimer’s disease and their loved ones.

Richard lives in Cypress, Texas, with his spouse Linda, and his Bouvier des Flandres (dog), Annie. His son and family live across the street from him. He now spends his days playing with his two grandchildren, gardening, and writing. Originally, he started to write to better understand for himself what was going on inside of him. When he isn’t out speaking, he writes for two or three hours every day. Even as the disease progresses, he thus far has maintained his ability to look at and attempt to understand himself.

Richard is a passionate advocate for several issues concerning the involvement of people living with a diagnosis of one of the diseases of dementia. He was a moving force in the establishment of the Dementia Advisory Committee of the U.S. Alzheimer’s Association, looking at how to better integrate individuals living with the diagnosis in the leadership, program development, and delivery functions of the Association and its local chapters. He now serves as the chair of a similar committee he helped to establish for the Alzheimer’s Foundation of America. He continues to be a sought-after speaker at various professional conferences, assisted living and memory care communities, and public programs. He is constantly looking for new audiences, especially of professionals who work in the field of dementia, to help them with getting to know the people they serve.

Richard is an articulate, thoughtful, and thought-filled speaker to caregivers. Hundreds of them have used his insights as the basis for conversations and insights into what might be going through their loved one’s minds. Many Alzheimer’s chat rooms, across the United States and worldwide, were created in large or small part with his support. He publishes his own newsletter of, by, and for people with dementia, which you can sign up to receive.

While Richard still leads a vibrant life, control of his concentration is sometimes elusive. His language facility is still mostly intact, although he increasingly searches for the right word. His granddaughter Christina is learning to read and sometimes reads to him. His garden becomes smaller and smaller each year; he plays bridge (with a cheat sheet) once a week and is halfway through editing another book of his writings.

Contact Information

Richard’s website
Richard’s book – Alzheimer’s from the Inside Out