Here’s a problem that many of us face — obtaining wellness updates about your loved one without troubling the staff or being intrusive to your loved. And the problem is compounded if you are the primary caregiver and have friends and family living out of the area.
How do you minimize the phone calls, get more usable detail from wellness updates and enable the staff members to focus on providing quality care for your loved one? How do you gain the peace of mind in learning your loved one’s condition without sounding like a nag?
Visit Connect for Healthcare.
According to the Connect for Healthcare website:
Connect for Healthcare is an inexpensive, easy-to-use, subscription-based web service that uses modern technologies – the Internet, e-mail and text messaging – to create and maintain a new and vital link between families and their loved ones in long-term care. It enables care providers to easily give regular, proactive, specific wellness updates to family members and loved ones no matter where they might be in the world. The family benefits by staying better informed and feeling more connected, their loved ones in long-term care benefit because the better informed and more engaged the family is, the better care they can receive, and the provider benefits by having a simple, one-step method of giving families what they really want.
Founder Neil Moore was kind enough to provide a detailed tour of the service and answer many of my questions. I came away from our discussion very impressed with the ease of use and powerful ability to provide what we are all looking for: peace of mind.
Incentives for Communities
Neil has addressed one of the major weaknesses in these types of services – he pays the communities to enter the wellness updates into the system. By delivering an easy-to-use system and giving a percentage of the fee to the communities, he solves two problems. First, he ensures that the communities are incentivized to participate in the program. Second, he creates a pretty decent revenue stream for those communities who have a modest number of subscribers. These are revenues that can be used to fund better activities, renovations, additional staff and all those “nice to have” things that fell by the wayside due to budgets.
Whether you are reading this as a family member or community staff member, you should take a look at Connect for Healthcare. They’ve done some good stuff!